Shipping Policy
Petite Nachè
Thank you for shopping with Petite Nachè! We’re happy to offer shipping to our customers and want to make sure you know exactly what to expect.
Processing Time
All orders are processed within 1–3 business days, excluding weekends and holidays. Once your order has been processed, you will receive a confirmation email with tracking information.
Please note that processing times may be extended during sales, holidays, or periods of high order volume.
Shipping Rates & Delivery Times
Shipping costs are calculated at checkout based on your location and selected shipping method.
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Estimated delivery times:
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Standard Shipping: 7-10 business days
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Expedited Shipping: 5-7 business days
Delivery times are estimates and not guaranteed.
Domestic Shipping
We currently ship within country/region, e.g., the United State's.
International Shipping (Optional)
We offer international shipping to select countries. International customers are responsible for any customs duties, taxes, or fees imposed by their country.
Order Tracking
Once your order ships, you will receive an email with a tracking number. Please allow up to 24-48 hours for tracking information to update.
Lost, Delayed, or Stolen Packages
Petite Nachè is not responsible for lost, delayed, or stolen packages once they have been handed over to the shipping carrier. If you experience an issue, please contact the carrier directly using your tracking information.
Incorrect Address
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer.
Questions
If you have any questions about your order or our shipping policy, please contact us
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